This controller is new in box. I will be happy to work with you. I will do anything I can to earn your trust and business.Tim's Audio is based out of the Salt Lake City Valley in Utah. THANKS FOR LOOKING AND HAVE A GREAT DAY! The item "Lutron Grafik Eye GBO-3106-T-WH Preset Lighting Wallstation White NEW" is in sale since Tuesday, April 27, 2021. This item is in the category "Consumer Electronics\Surveillance & Smart Home Electronics\Other Smart Home Electronics". The seller is "dusty7311" and is located in Sandy, Utah. This item can be shipped worldwide.